IT Support Blog

Seven reasons you need a Human Firewall

Posted by Peter Heinicke on Fri, Feb 24, 2017 @ 02:53 PM

Automated tools like anti-virus software, firewalls, and other computerized security technology can only go so far to eliminate the threat posed by a small army of professional hackers. Like most crimes, the human element is critical for the cyber crime to be successful. To combat this, I  sorted out 7 urgent reasons why you need to create your "human firewall" as soon as you possibly can.  Employees are your last line of defense and need to become an additional security layer when attacks make it through all your technical filters. 

 Your users need to be trained to become a human firewall against cyber attack


  • Phishing leads the IRS dirty dozen of scams
    • Phishing is the use of phony email to obtain information or compromise systems. The Internal Revenue Service rounded up some of the usual suspects in its annual look at the Dirty Dozen scams you need to watch out for this year. It should come as no surprise that the IRS saw a big spike in phishing and malware incidents during the 2016 tax season because the agency has been very public about its battle with this scourge.


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Tags: Anti Virus, ransomware, phishing, vishing, spam

Why Office 365 is a better deal than Office 2016

Posted by Peter Heinicke on Thu, Jan 26, 2017 @ 10:20 PM

Why Office 365 Is A Better Deal Than Office 2016

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Tags: Microsoft, Office 365, software as a service, subscription licensing

Ten reasons Windows 10 really rocks!

Posted by Peter Heinicke on Thu, Aug 13, 2015 @ 11:13 PM

Windows, rocks


I am truly impressed:

The past few releases of Windows have been a game of give and take. You gave the OS more resources and money, and got more features and security. Meanwhile, older hardware sets had to go in the recycle bin before they were actually worn out. Useful, but no longer in production software sets had to be replaced because they no longer worked on the new releases of Windows. Windows 10 is better than XP, Vista, 7, 8, and 8.1 for a lot of reasons, and mainly because it performs much better than expected in the compatibilty and performance area, and because it is available to be activated for free to users with the home and pro editions of Windows 7, and 8.x. (Enterprise users still have to pay). What's more, the download and upgrade process is pretty painless, and I am 4 for 4 upgrading hardware which is from 5 to 7 years old to a working version of Windows 10. Recalling Hubert Humphrey, "I am pleased as punch". There are more reasons than this brief paen to upgrade and I will list them below. 


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Tags: upgrades, user interface, windows 10, OS Design, Windows 10 review

Windows Server 2003 Retirement; Are You Prepared?

Posted by Peter Heinicke on Thu, Jan 15, 2015 @ 03:23 PM

Are You Prepared for the Retirement of Windows Server 2003/R2?

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Tags: Backup, Software Obsolescence | accounting systems | ERP S

Microsoft Internet Explorer is Under Attack!

Posted by Peter Heinicke on Tue, Apr 29, 2014 @ 01:52 PM

On Saturday, April 26, 2014, Microsoft Corp. reported to the United States Computer Emergency Readiness Team (a division of the Department of Homeland Security) that Microsoft Internet Explorer versions 6-11 had come under attack! Malicious hackers were exploiting a use-after-free vulnerability that could allow unauthorized remote code execution. This could lead to the complete compromise of an affected computer system.

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Tags: Blogging, Blog, IT Support, Anti Virus, Microsoft, Internet Explorer

How Big Data will Change our Lives

Posted by Peter Heinicke on Fri, Mar 21, 2014 @ 01:10 PM




If you’re in the market for a career change or still in school and thinking about your future, consider the growing economy around Big Data and Data Science. It’s not just for computer programmers, mathematicians and statisticians — though that’s a strong factor — but also for business strategists, graphic designers and many more. In fact, Big Data will affect many aspects of our lives and Data Science will require new ways of thinking about all the information that we collect.

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Tags: Redundancy, Web Content, Website Traffic, data extraction, Internet of Things

Autotask - How We Stay On Top Of All Your Issues

Posted by Peter Heinicke on Thu, Feb 13, 2014 @ 11:43 AM

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Tags: Autotask, Issues, Ticket

The CryptoLocker Disaster

Posted by Peter Heinicke on Tue, Jan 14, 2014 @ 02:20 PM

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Tags: Disaster Recovery, Backup, Backup to the cloud, Symantec, CryptoLocker, Managed Services

The Smart Phone Acceleration

Posted by Peter Heinicke on Thu, Jan 09, 2014 @ 01:47 PM

      Smart phone technology is ever accelerating. It is predicted that by 2020, more than 30 billion internet connected devices will be in use and that number could go as high as

     There is also a movement on the way to create a “worldwide” wi-fi. An extraordinary number of big cities, especially in North America, Europe and Asia already have city-wide wi-fi and it would be very easy to expand on this existing infrastructure to create a truly global wi-fi. 50 billion. Many of those devices, more than half, will be some type of smart phone.

The most prevalent problem with smart phones is power consumption. Many users suffer from “low battery anxiety” and many users have to recharge their current smart phones more than 2 times per day. The University of Illinois has developed a micro-battery, the size of a grain of sand. It is 3D, ridiculously powerful, charges and discharges with extreme speed, (we are
talking 1 second to recharge) and will lead to an entirely new definition of microminiaturization. We hope they do not make the viewing screen any smaller or we will all be wearing magnifying goggles to look at our smart phones. Berkeley Labs has developed micro-super capacitors which will enable this new battery to perform to its maximum potential.

     Combine all of this with NFC technology, to pay instantly in any store with your smart phone, and BLE technology, capable of providing you with instantaneous information about the products of any store you enter, as well as locating the store you want and smart phones have just become the must have device for business and consumer alike.

     These new technologies will also enable you to remotely control your house and its appliances. Very soon, most light bulbs, household appliances (like refrigerators, stoves, ovens, thermostats, washers and dryers) will be factory delivered already fitted with sensors and microchips to allow remote access control. The commercials you have seen on TV where the people are using remote access to control every aspect of their home is not in the future, it is here and now! Most of the wi-fi microchips being shipped now are no longer for computers, tablets or smart phones, they are for household appliances. Local networks using M2M, Bluetooth BLE, Zigbee, UWB and NFC are on the rise and expanding rapidly.


     Cisco predicts that the “connected devices” industry will be generating $14.4 Trillion per year (yes, trillion with a T!) by 2022. This wild expansion will come as the result of dramatic improvements in asset utilization, employee productivity, supply chain efficiency, customer experience and innovation.


     Of course, there will always be some who use their smart phone primarily as a gaming arcade. Facebook and other social media will continue their rapid expansion via smart phones. There is no foreseeable end to texting or actually using the thing for its intended purpose of being a PHONE! Imagine that, actually using your smart phone as a phone, wonders never cease. This is a world of ever accelerating technology, some of it good and some of it bad, just like everything else. Smart phones come down on the good side. 

Precision Computer Methods has software and technology to support your organization's smartphones and set up anti-virus, remote-wipe, and remote support, so if you need that, please contact us using the form below.

Thanks to the Computer Science Hub for the image. 


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Tags: Smart phone, NFC, BLE, micro-battery, low battery anxiety, worldwide wi-fi

Ransomware: Backup or Pay up!

Posted by Peter Heinicke on Fri, Dec 13, 2013 @ 03:23 PM

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Tags: Backup, Backup to the cloud, Anti Virus, Symantec, Malware, Security Software, CryptoLocker, ransomware