IT Support Blog

Seven reasons you need a Human Firewall

Posted by Peter Heinicke on Fri, Feb 24, 2017 @ 02:53 PM

Automated tools like anti-virus software, firewalls, and other computerized security technology can only go so far to eliminate the threat posed by a small army of professional hackers. Like most crimes, the human element is critical for the cyber crime to be successful. To combat this, I  sorted out 7 urgent reasons why you need to create your "human firewall" as soon as you possibly can.  Employees are your last line of defense and need to become an additional security layer when attacks make it through all your technical filters. 

 Your users need to be trained to become a human firewall against cyber attack


  • Phishing leads the IRS dirty dozen of scams
    • Phishing is the use of phony email to obtain information or compromise systems. The Internal Revenue Service rounded up some of the usual suspects in its annual look at the Dirty Dozen scams you need to watch out for this year. It should come as no surprise that the IRS saw a big spike in phishing and malware incidents during the 2016 tax season because the agency has been very public about its battle with this scourge.


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Tags: Anti Virus, ransomware, phishing, vishing, spam

Microsoft Internet Explorer is Under Attack!

Posted by Peter Heinicke on Tue, Apr 29, 2014 @ 01:52 PM

On Saturday, April 26, 2014, Microsoft Corp. reported to the United States Computer Emergency Readiness Team (a division of the Department of Homeland Security) that Microsoft Internet Explorer versions 6-11 had come under attack! Malicious hackers were exploiting a use-after-free vulnerability that could allow unauthorized remote code execution. This could lead to the complete compromise of an affected computer system.

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Tags: Blogging, Blog, IT Support, Anti Virus, Microsoft, Internet Explorer

Ransomware: Backup or Pay up!

Posted by Peter Heinicke on Fri, Dec 13, 2013 @ 03:23 PM

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Tags: Backup, Backup to the cloud, Anti Virus, Symantec, Malware, Security Software, CryptoLocker, ransomware

Five Blocks of Best Practice IT Support

Posted by PC Methods on Fri, Sep 06, 2013 @ 05:30 PM

PC Methods offers a five block support offering for our IT clients. Not all clients choose to take advantage of all five  blocks, but they are there if you want the best possible combination of value and service. The blocks are: Project Work, Centralized Services, Network Administration, Virtual CIO,  and Support. These are the product offerings that clients should look for when selecting the best possible IT business partner. 

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Tags: IT services, Disaster Recovery, Backup, Backup to the cloud, Cloud Computing, Blogging, Blog, Anti Virus, Virus Removal, computer repair, Symantec, Malware, Security Software, Small Business, Sage 300 ERP

That Hideous Malware

Posted by PC Methods on Fri, Aug 09, 2013 @ 02:56 PM

“The universe is so very complicated," said Dr Dimble.

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Tags: Anti Virus, Virus Removal, Symantec, Malware, Security Software

IT Wars: Episode 1 - Removing unwanted Anti-Virus software

Posted by Peter Heinicke on Tue, Aug 06, 2013 @ 11:52 AM

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Tags: Disaster Recovery, Network Consulting, Fox Valley PC Support, Anti Virus, Virus Removal, computer repair