IT Support Blog

Why We Use Netgate Firewalls — and What It Saves Our Clients

Posted by Peter Heinicke on 4/29/26 12:44 PM

Every year, small businesses across the country quietly hand over hundreds — sometimes over a thousand dollars — to firewall vendors for the privilege of keeping their security features turned on. Not for new hardware. Not for better protection. Just to maintain the features they already paid for when they bought the device.

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Tags: IT Support, Small Business, Managed Services, Cybersecurity, Networking, Firewall

Why Can't I Just Throw Out That Old Inkjet Printer?

Posted by Peter Heinicke on 4/22/26 9:44 AM

Today is Earth Day — which makes this the perfect moment to talk about something most businesses overlook: e-waste, and why that old inkjet in the corner can't just go in the trash.

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Tags: IT Support, Small Business, Managed Services, E-waste, Electronics Recycling, Green IT, Earth Day

The CryptoLocker Disaster

Posted by Peter Heinicke on 1/14/14 2:20 PM

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Tags: Disaster Recovery, Backup, Backup to the cloud, Symantec, CryptoLocker, Managed Services