IT Support Blog

Microsoft Cloud for Retail: Enabling Retailers to Transform Consumer Experience and Operations Through Data

Posted by Peter Heinicke on Mon, May 16, 2022 @ 02:47 PM

Retail is undergoing a transformation with a renewed focus on the growing importance of unlocking consumer insights while balancing the need to maintain privacy. This blog examines that balance, as well as the need for tighter omnichannel experiences, the challenge of mitigating supply chain disruptions, and not compromising on sustainability.

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Sanitas Leaps to the Cloud and Leverages the Potential of Microsoft Digital Selling

Posted by Peter Heinicke on Tue, Apr 05, 2022 @ 12:11 PM

The digital transformation goals of Spanish health and wellness specialist Sanitas Seguros are focused on optimizing delivery of products and services. Read this customer success story to learn how migrating to Azure cloud and implementing Dynamics 365 helped the organization create an automated, data-centric digital sales platform. Read More

Mobile Threat Defense Best Practices

Posted by Peter Heinicke on Tue, Apr 05, 2022 @ 10:10 AM

With threats to mobile devices on the rise, organizations need to turn their attention to mobile security. This video examines best practices to implement to help secure your organizations from threats to mobile devices. Read More

Getting More From Less: Simplifying Endpoint Security with a Cloud Delivered Platform

Posted by Peter Heinicke on Tue, Apr 05, 2022 @ 08:07 AM

Traditional antivirus approaches can't catch the new generation of cyberattacks. Offering insights on cybersecurity to help your organization determine the necessary response, this whitepaper is a must read for IT professionals and CIOs. Read it to ensure your data is protected and avoid the expense and headache of a ransomware attack. Read More

Three Ways Technology Is Transforming How Governments Serve Constituents

Posted by Peter Heinicke on Mon, Apr 04, 2022 @ 05:07 PM

There is digital transformation occurring at multiple levels of the public sector that are positively impacting how government serves its citizens. New technologies like the cloud, predictive analytics, automation, and big data have improved the government's service capabilities. With this revolutionary technology, the government is set to provide superior service to its citizens. Constituents have much more to look forward to as technology within government agencies continues to grow and develop. Read More

Microsoft Dynamics Cloud Migration Overview

Posted by Peter Heinicke on Mon, Apr 04, 2022 @ 02:13 PM

The Microsoft Dynamics 365 Migration Program enables you to accelerate your cloud migration journey and minimize risk in three simple steps. Watch this brief video for a walkthrough of steps and an overview of how the program helps simplify infrastructure monitoring and management, improves scalability, supports remote workers, reduces operating costs and increases security. Read More

Netflix DVD Strives for Highest Intrinsic Security Posture with VMware Carbon Black

Posted by Peter Heinicke on Mon, Apr 04, 2022 @ 10:15 AM

Netflix DVD, in response to the pandemic, had to change security policies and adapt to enable remote work. Understand why they chose VMware's Carbon Black Cloud and how it impacted their organization in this customer story. Read More

Microsoft Azure for Retail Industry

Posted by Peter Heinicke on Tue, Mar 29, 2022 @ 11:19 PM

How can your business benefit from the value of the Microsoft Azure portfolio of services for the retail industry? Watch this video for inspiration. It provides a high-level look at how retailers use the power of Microsoft Azure to create personalized customer experiences across all channels, empowering employees and keeping supply chains agile. Discover how Azure's predictive AI, machine learning and analytics enable you to unlock new opportunities with data to make better decisions and accelerate innovation. Read More

The $16.7 Billion Opportunity for Agencies that Digitize

Posted by Peter Heinicke on Tue, Mar 29, 2022 @ 10:09 AM

The government controls roughly 23,000 different forms that support various services, functions, and benefits. It costs roughly $38 billion to manage and control all of that paperwork. With DocuSign, that number could be cut nearly in half by replacing paper forms with digitized and self-service solutions. Both the Department of Education and the Veterans Affairs Department are actively working to improve workflow by modernizing, digitizing, and streamlining their processes. QTC, a private sector company that works closely with the government, reported that since digitizing processes, the time it takes to process physician signatures after examinations has gone from 36 hours to just 2 hours. Check out this article to learn how transforming your agreement process with DocuSign Agreement Cloud for Government can enhance daily tasks while saving you time and resources. Read More

USB Forensics — Recover More Volume Serial Numbers with the Windows 10 Partition/Diagnostic Event Log

Posted by Peter Heinicke on Tue, Mar 29, 2022 @ 08:05 AM

Windows 10 introduced an event log of high value to digital forensic examiners and incident responders — especially when device attribution is required. Written for a technical audience, this blog shares the results of an analysis showing what can be stored in the log. Read the blog to gain insight into methodology, results and their relevance. Read More

DocuSign Agreement Cloud for Government

Posted by Peter Heinicke on Mon, Mar 28, 2022 @ 02:07 PM

Focus on your services, improve productivity, and provide streamlined processes with DocuSign Agreement Cloud for Government. This infographic explores the benefits of transforming your agreement process from overwhelming paper processes to a digitized, efficient workflow with DocuSign Agreement Cloud for Government solutions. With 350+ integrations and over a dozen applications, citizens will be confident in the digital experience they have with your agency. Read More

Your Guide to Mobile Digital Forensics

Posted by Peter Heinicke on Mon, Mar 28, 2022 @ 12:07 PM

The security community is constantly learning from each other to better protect the world against cyber threats. In this blog, Microsoft Security Product Marketing Manager Natalia Godyla talks with Cellebrite Senior Director of Digital Intelligence, Heather Mahalik. Read the blog for expert insight on digital forensics with a focus on mobile forensics — from technical guidance to hiring best practices. Read More

Microsoft Digital Defense Report

Posted by Peter Heinicke on Tue, Mar 22, 2022 @ 08:04 AM

Covid has sparked a burgeoning cybercrime economy and rise in cybercrime services with continues to grow in complexity and fervency. The trend encompasses new levels of supply chain and ransomware attacks that serve as a powerful reminder of the need to protect cybersecurity. The Microsoft Digital Defense Report draws on insights, signals and data from the cloud, endpoints and the intelligent edge. In sharing these insights, Microsoft aims to empower the world to defend the online ecosystem more effectively. Download the report to build your understanding of threat and attack trends and get recommendations for proactive actions you can take for cybersecurity. Read More

DVB Bank SE Enhances and Simplifies Network Security with VMware

Posted by Peter Heinicke on Mon, Mar 21, 2022 @ 05:04 PM

DVB Bank SE, a German financial services provider that specializes in international transport finance, chose VMware to ward off growing cyberthreats. Get the story to discover how VMware helps the firm boost security and build awareness for employees and customers. Read More

DocuSign for Government | Campaign Overview

Posted by Peter Heinicke on Mon, Mar 21, 2022 @ 02:09 PM

Trying to keep up with the ever-changing and evolving modernization of processes along with high public expectations? The DocuSign Agreement Cloud for Government eases stress caused by paperwork and processes. With DocuSign for Government, agencies can help simplify the process, eliminate paper, and spend more time serving constituents. Take advantage of a simple and secure agreement process, so you can change your focus from paperwork to people. Read More

Microsoft Azure IoT Manufacturing Solutions

Posted by Peter Heinicke on Mon, Mar 21, 2022 @ 12:06 PM

From driving operational efficiency to improving product quality, IoT remote monitoring solutions help manufacturing companies achieve real-time visibility into production and save time and money. In the face of challenges like COVID-19 and shifting IT boundaries, Microsoft customers use highly secure Azure IoT solutions to drive speedy and cost-effective results. Watch this video to discover the benefits of IoT in manufacturing. Read More

The Agreeable Government Mandate

Posted by Peter Heinicke on Tue, Mar 15, 2022 @ 10:13 AM

Check out The Agreeable Government Mandate to find out how your agency can work to modernize your system of agreements. Feel confident with transforming your processes from piles of paperwork to a more streamlined, secure, and simple form of management. Furthermore, learn about new federal mandates and opportunities for your agency to make continuous growth. Read More

Customer Success Story: The Little Potato Company

Posted by Peter Heinicke on Tue, Mar 15, 2022 @ 08:07 AM

What does advanced threat protection and identity management look like in action? Read this customer success story to find out how a family-owned agriculture company uses Microsoft cloud technologies like Azure and Microsoft 365 to apply strict identity and access management controls with advanced threat protection products to revitalize their business. Read More

Sharing the Workload of Workload Security

Posted by Peter Heinicke on Mon, Mar 14, 2022 @ 05:09 PM

Discover key factors for enabling security and IT teams to proactively reduce attack surfaces and harden assets. Beginning with an overview of how tighter collaboration between security teams and operations improves workload security, this datasheet offers both a high-level view of workload vulnerabilities and actionable recommendations for closing them. Download "Sharing the Workload of Workload Security" for tips on operationalizing and simplifying workload security in 4 steps. Read More

Reducing Paperwork at the Department of Treasury

Posted by Peter Heinicke on Mon, Mar 14, 2022 @ 02:12 PM

The Department of Treasury spends an astronomical amount of time and money on paperwork. While the government is headed in the right direction with digitizing documents, there are still many tax forms that are only available as downloadable PDFs. Rest assured that you can follow mandates, stay in compliance with 21st Century IDEA, and improve public satisfaction—all while saving time and money—with DocuSign Agreement Cloud for Government. Read More

Zero Trust Explained

Posted by Peter Heinicke on Mon, Mar 14, 2022 @ 12:27 PM

Implementing Zero Trust can reduce risk, build trust and improve protection across the board with Microsoft 365. Today's enterprise customers need a better security model that adapts to security threats and provides a secure place to store data with Microsoft 365. Watch this video to get an overview of Zero Trust. Read More

Your Guide to 21st Century IDEA Compliance

Posted by Peter Heinicke on Tue, Mar 08, 2022 @ 10:08 AM

As an employee of a government agency, you are constantly striving to earn the confidence of the public. This week's guide is equipped with important information regarding the 21st Century Integrated Digital Experience Act (IDEA). IDEA is geared toward improving the public's interactions with the federal government through the implementation of digital options for in-person services. Timelines and checklists provide explanations of necessary actions to help ensure your organization is in compliance with federal mandates and 21st Century IDEA. Read More

Cloud Workload Protection: How to Secure Workloads in Hybrid Clouds

Posted by Peter Heinicke on Tue, Mar 08, 2022 @ 08:04 AM

A hybrid cloud environment is flexible and scalable. At the same time, it's complex and exposes organizations to cyber risks. This whitepaper from VMware reveals the keys to securing data infrastructure, including identifying unknown and undetected workload vulnerabilities, developing resilience and accelerated risk mitigation. Download the whitepaper, compliments of Precision Computer Methods Inc.. Read More

Modernize your System of Agreement with DocuSign Agreement Cloud for Government

Posted by Peter Heinicke on Mon, Mar 07, 2022 @ 05:03 PM

As a government agency, your workforce is often overburdened with processes and paperwork, and it can be a challenge for them to focus on the main goal: public service. With DocuSign Agreement Cloud for Government, navigating complex documents is simple and secure with built-in audit trails, digital signatures, streamlined document management, and the highest international security standards. Check out this datasheet for more information on how DocuSign can improve the function of your agency. Read More

Fortify Your Data Against Threats

Posted by Peter Heinicke on Mon, Mar 07, 2022 @ 02:04 PM

Unmatched volumes of data inform Microsoft security solutions. Check out this infographic to see how Microsoft helps prevent security risks and protect corporate data regardless of volume. Read More