IT Support Blog

With the holiday season here, we find ourselves reflecting on the past year and the customers who've helped shape our business. In this spirit, we say thank you and send best wishes to you and yours for the holidays. Read More

The "Accelerate your nonprofit's mission with Teams" webinar shows how nonprofit organizations can digitally transform to improve operations and efficiencies with secure, private, and compliant communication tools. Teams provides nonprofits with a valuable tool to achieve their mission by driving innovation and staff productivity when technology resources are limited. To accelerate your organization with Teams, contact us today.

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Businesses rely on cloud transformation for the stability and agility it offers to their operations. Microsoft 365 enables this transformation by realizing modern work environments where users are productive and secure while working from anywhere. Secure your business with technology you can trust, ensure only the right users have access without affecting productivity, and protect your data through security best practices and easy-to-use policies that prevent accidental data leaks. Sign up to say connected—we'll help you learn more about making the transition to the cloud and into a more secure environment. Read More

This free, 10-session "Instructor-led training for Microsoft Teams" series will teach your nonprofit customers how to roll out and manage Microsoft Teams across their organization. With a wide range of topics, there's something for everyone, and attendees can get their questions answered interacting with live instructors. To learn how to manage Microsoft Teams for your organization, contact us today. Read More

As a company dedicated to keeping people moving, Goodyear tire company wasn't about to slow down because of global travel restrictions due to COVID-19. When engineers could no longer travel to factories for equipment installation or troubleshooting, Goodyear turned to Microsoft Teams running on RealWear voice controlled, assisted-reality wearable computers to bring the engineering experts into the plants virtually—enabling instantaneous collaboration from remote locations, and saving money on travel costs. Read More

The "Crash Course in Microsoft Teams" eBook helps nonprofit customers discover how to quickly start using Microsoft Teams to communicate instantly with chat, online meetings, calls, and more. The eBook also explains how to set up meetings with file sharing, recording, and transcription; co-edit documents in real time; and collaborate with people inside and outside the organization. For more information on Microsoft Teams, contact us today. Read More

Microsoft is uniquely positioned for partnership with any organization's modern digital transition journey. Solutions like Microsoft 365 and Dynamics 365 provide an end-to-end, integrated portfolio of cloud solutions. Built on a foundation of security and privacy, the Azure platform helps businesses in every industry build resilience and improve the bottom line. Communication is seamless, dynamic, and collaborative. Sign up to say connected—we'll help you learn more about making the transition to the cloud. Read More

With Microsoft Teams, you can create a more inclusive, more collaborative modern work environment. Download "Do more with Microsoft Teams" to see how your customers can collaborate, meet, and share in a more open, fluid, and modern workspace. Read More

Microsoft Teams is a collaboration app that helps your nonprofit customer's team stay organized and have conversations—all in one place. Watch "Welcome to Teams" to see how Microsoft Teams help your customers achieve more together. To learn more about how Teams can improve collaboration for your organization, contact us today. Read More

Quickly deploy virtual desktops and apps to enable secure remote work. Microsoft continues to invest in cybersecurity research and development and makes changes to improve the overall Windows Virtual Desktop experience for employees. Learn how this program can be a tool to keep your workload safe. Read More

This video explains that HPE ProLiant Gen10 servers with Windows Server 2019 are cloud-ready to utilize a hybrid IT approach for controlling critical resources on-premises and moving less critical applications and data to the cloud. Please contact High Tech.2.0 for more information about leveraging HPE ProLiant Gen10 servers with Windows Server 2019.   Read More

When Grace, a Special Olympics athlete and global youth leader from New Zealand, heard that a friend of hers had to miss a long-awaited competition due to transportation issues, her response was to help build an app that ensured other athletes wouldn't run into similar problems. She teamed up with fellow global youth leader Jack, and the pair worked on a project designed to connect Special Olympics athletes with transportation. When COVID-19 threatened to stall the project's momentum, the duo quickly turned to Microsoft Teams to collaborate and continue developing their app, making sure their inclusive initiative didn't miss a beat. Teams enabled them to communicate across continents and stay on track with their plans. Read More

The "Microsoft Managed Desktop" infographic shows the current state of IT challenges, according to technology decision-makers. See how third-party managed desktop services can fill key gaps in employee experience and security needs. For more information on Microsoft nonprofit solutions, contact us today. Read More

Making the shift to a modern desktop helps your nonprofit customers foster a highly secure workspace, empowered by the latest productivity, teamwork, and collaboration experiences. Download "Making the Shift to a Modern Desktop with Microsoft 365" for the step-by-step guidance on making the shift to a modern desktop. Contact us today for more information on empowering your workforce. Read More

How does a company respond to the challenge of remote work when they are already managing a major digital transition? Toyota Motor North America (TMNA) made the decision to move their original Teams deployment schedule four months ahead, and as a result, thousands of TMNA employees migrated from Skype for Business to Teams over three weekends. Teams Only mode included a superior audio conferencing and calling experience, including Teams Phone for external calls. Employees appreciate the dynamic emergency calling feature. All meeting rooms are now Teams-ready. Read More

After so much turmoil and change, employees all want different things. Companies need to support a successful back-to-hybrid-office life—a situation that is here to stay. The capabilities for positive hybrid meetings is possible with modern Microsoft tooling like Teams, Endpoint Manager, and devices like Surface Hub. Immersive and custom engagements that highlight leading guidance and innovation help remote and on-site deployment assistance prepare teams for hybrid work—meeting the needs of employees and increasing productivity and satisfaction no matter where they work. Sign up to stay connected—we'll help you better connect and create new experiences throughout your organization with Hybrid Meetings. Read More

Use this interactive tool to estimate the economic impact of migrating from on-premise third-party and Microsoft solutions to Microsoft 365 with Windows 10 and Office 365 ProPlus deployed. Contact us today for more information on this valuable tool for your organization. Read More

Nonprofits face more challenges than ever before, and your ability to address their challenges can open the door for you to engage in new conversations. By focusing on modern desktop solutions, you can help accelerate your customers' digital transformations as you create new revenue streams for your practice. Contact us today for more information on modernizing your desktop with Microsoft solutions. Read More

The ability to work securely from anywhere already played a role in Nebraska Furniture Mart's (NFM) digital transformation vision, but COVID-19 pushed that goal to the forefront. Decision makers at NFM chose Microsoft 365 to advance a cloud-first strategy and standardize on a single solution. Consolidating communication on a single solution like Microsoft Teams helped drive efficiency and collaboration—all while saving costs. NFM implemented Teams Rooms systems at its Omaha headquarters, and the company will soon roll out the solution across all its stores, as well as integrate Teams Phone capabilities in the future. Read More

"Tech4Dev helps women in Africa develop their technical skills to help empower the next generation of workers" showcases how Tech4Dev, a Nigerian nonprofit organization, was able to equip women with technical skills and experiences to build the technology of the future. Office 365 helped Tech4Dev give access to the right tools and knowledge to women in underserved communities so that they could develop skills to achieve financial freedom. For more information on Office 365 solutions for nonprofits, contact us today. Read More

"Nonprofits Should Develop Their Tech Fluency" is an article from Forbes about how improving tech fluency can be vital in achieving the mission of nonprofit organizations. Included are suggestions to build tech fluency for specific roles, such as executives, marketers, fundraisers, and finance professionals. Contact us today for more information about Microsoft cloud services. Read More

"Modern Workforce Training: Get the Most from Office 365" is a helpful article (plus video!) that highlights all the benefits a modern workplace can expect from implementing the communication, collaboration, and productivity tools found in Microsoft 365. Modernized for the modern workplace, Microsoft 365 has all the tools nonprofits need to take productivity and collaboration to the next level. For more information on how Office 365 can benefit your nonprofit, please contact us today. Read More

Driven by the state of the world today, more companies are committing to hybrid work. But how do you build out the model in a way that's right for your business and those who are conducting it? Simple: Talk to employees to tailor the program to their specific needs. Easier said than done? Learn what questions to ask and scenarios to consider, and then maintain flexibility so you can quickly pivot if necessary. Read More

The pandemic has fundamentally transformed the way we work, do business, and meet customer (and employee) needs. With data showing that all parties want flexibility, the shift to hybrid work is a strategic business opportunity for every organization—one that requires a new operating model. The customers' objective is to lead this change within their business and embrace innovation and the hybrid work opportunity—the inevitable way of the future. Fortunately, Microsoft has been a trailblazer in this transition, and has a guide to share what they've learned at scale about people, places, and processes. Subscribe to stay connected. We'll help you take an active role in shaping your organization's future. Read More

Flexibility is a must in the new post-pandemic work world. Hybrid work continues to evolve, and business leaders are looking for a new operating model. Technology is the binding factor to create inclusive meetings that keep employees engaged and inspired. Updates to Teams like PowerPoint Live, the Teams camera feed, Microsoft Whiteboard—and devices like Surface Hub—encourage digital collaboration. Endpoint Manager combines services like Microsoft Intune, Configuration Manager, Desktop Analytics, co-management, and Windows Autopilot to help secure access, protect data, and respond and manage risk. Sign up to say connected—we'll help you better connect and create new experiences throughout your organization with Hybrid Meetings. Read More