IT Support Blog

ClickFix: The Sneaky Cyberattack Where YOU Become the Hacker (Without Knowing It)

Posted by Peter Heinicke on 6/2/26 3:20 PM

You're visiting a website — maybe searching for a software download, reading an article, or clicking a link from an email. Suddenly, a message pops up: "Verify you're human. Press Windows+R, paste the code below, and hit Enter."

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Tags: Malware, Small Business, IT Basics, Cybersecurity, Social Engineering

What Is SSO — and Why Should Your Business Be Using It?

Posted by Peter Heinicke on 5/10/26 2:50 PM

Single Sign-On diagram: one identity provider connecting to CRM, messaging, storage, meetings, and developer tools

If you've ever clicked "Sign in with Microsoft" or "Log in with Google" instead of typing a password, you've already used Single Sign-On (SSO). It's one of those IT concepts that sounds complicated but is actually pretty elegant once you see what it does — and once you understand what's at risk when you skip it, it stops feeling optional.

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Tags: Microsoft, Password Management, IT Basics, Cloud Apps, Cybersecurity, SSO

Why We Use Netgate Firewalls — and What It Saves Our Clients

Posted by Peter Heinicke on 4/29/26 12:44 PM

Every year, small businesses across the country quietly hand over hundreds — sometimes over a thousand dollars — to firewall vendors for the privilege of keeping their security features turned on. Not for new hardware. Not for better protection. Just to maintain the features they already paid for when they bought the device.

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Tags: IT Support, Small Business, Managed Services, Cybersecurity, Networking, Firewall