IT Support Blog

When to Trust Your AI — and When to Double-Check

Posted by Peter Heinicke on 5/13/26 11:07 AM

Here's what it looks like in practice.

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Tags: AI, Productivity, IT Basics, Automation

What Is an MCP — and What Good Are They?

Posted by Peter Heinicke on 4/21/26 9:00 AM

You've probably tried ChatGPT or Microsoft Copilot at this point — typed in a question, gotten a decent answer. Maybe you were impressed. Maybe you thought, this is useful, but it doesn't know anything about my business.

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Tags: AI, Productivity, IT Basics, Automation, Cloud Apps