The Problem with Big ERP Projects
Every ERP consultant has seen it. A company decides they need a new module — an e-commerce storefront, a customer portal, a warehouse management add-on. The project kicks off. Designers and developers disappear into a conference room for months, sustained largely by pizza and optimism. A requirements document the size of a small novel gets produced. A budget gets approved. And eighteen months later, a system gets delivered that nobody quite recognizes as the thing they originally wanted.
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