More Mid-Sized Organizations Moving Contact Centers to the Cloud: Here Are 5 Benefits
Posted by Peter HeinickeTue, Mar 19, 2019 @ 12:06 PM
less than 1 minute to read
Businesses of all sizes are embracing digital transformation, and for good reason. In this article, discover five key benefits mid-sized companies reap by moving their contact centers from on-premises to the cloud, including a 72% improvement in customer service, based on a survey of 400 professionals done by Genesys and IDC. Contact Precision Computer Methods Inc. for guidance and support for making a smooth journey to the cloud with Microsoft Azure cloud services.