More Mid-Sized Organizations Moving Contact Centers to the Cloud: Here Are 5 Benefits

Businesses of all sizes are embracing digital transformation, and for good reason. In this article, discover five key benefits mid-sized companies reap by moving their contact centers from on-premises to the cloud, including a 72% improvement in customer service, based on a survey of 400 professionals done by Genesys and IDC. Contact Precision Computer Methods Inc. for guidance and support for making a smooth journey to the cloud with Microsoft Azure cloud services.

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Peter Heinicke

Peter Heinicke

Chicago area ERP consultant with over 40 years of experience in Sage 300, Sage Pro, Quickbooks ERP and other systems

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