More Mid-Sized Organizations Moving Contact Centers to the Cloud: Here Are 5 Benefits

Businesses of all sizes are embracing digital transformation, and for good reason. In this article, discover five key benefits mid-sized companies reap by moving their contact centers from on-premises to the cloud, including a 72% improvement in customer service, based on a survey of 400 professionals done by Genesys and IDC. Contact Precision Computer Methods Inc. for guidance and support for making a smooth journey to the cloud with Microsoft Azure cloud services.

Read More...

Peter Heinicke

Peter Heinicke

Chicago area ERP consultant with over 40 years of experience in Sage 300, Sage Pro, Quickbooks ERP and other systems

Related posts

It's A Numbers Game -- Why Data and Analytics Are Critical For Growth

According to a study from Dresner Advisory Services, small and mid-size enterprise businesses are...
Continue reading

Creating order when data is everywhere

At Precision Computer Methods Inc., we know that organizing data requires significant and focused...
Continue reading

Cloud computing: Five ways to make the most of the move to on-demand

Some companies are already moving to the cloud and don't have a strategy in place to maximize their...
Continue reading