According to a study from Dresner Advisory Services, small and mid-size enterprise businesses are...Continue reading
More Mid-Sized Organizations Moving Contact Centers to the Cloud: Here Are 5 Benefits
Businesses of all sizes are embracing digital transformation, and for good reason. In this article, discover five key benefits mid-sized companies reap by moving their contact centers from on-premises to the cloud, including a 72% improvement in customer service, based on a survey of 400 professionals done by Genesys and IDC. Contact Precision Computer Methods Inc. for guidance and support for making a smooth journey to the cloud with Microsoft Azure cloud services.
Chicago area ERP consultant with over 40 years of experience in Sage 300, Sage Pro, Quickbooks ERP and other systems